Privacy Policy

Last updated: 1 Sep 2025

Summary

I collect the minimum necessary information to respond to enquiries and deliver engagements. No surprise data uses.

What I collect

• Contact details you provide (e.g., name, email, phone).
• Messages you send via chat or email.
• Basic site analytics (aggregated, non-identifying).

How I use it

• To respond to enquiries and provide services.
• To improve the site and service quality.
• To meet legal and contractual obligations.

Advertising & measurement

I run Google Search ads and measure which clicks lead to enquiries. If you enable “Advertising” in the cookie settings, the site may store a non-identifying click ID (e.g. gclid) in a first-party cookie (up to 90 days) to attribute enquiries to campaigns. I do not use personalised/ remarketing ads.

Sharing

I do not sell your data. I may use standard third-party processors (e.g., email, hosting) under contract.

Retention

Business records are retained as required by law and for legitimate interests. You can request deletion where appropriate.

Your rights

• Access, correction, deletion, restriction, and portability (where applicable).
• To object to certain processing.
• To complain to a supervisory authority.

Contact

Email: doh@lavalla.ai