UK  07454-563781 IE  089-4964758 doh@lavalla.ai

Freelance Insight Consultant: Become an Insight-Led business, and Reap the Rewards.

The key to Exceptional Performance is buried in your current systems and data. Let's dig it out together!

KPIs that won't budge, projects that don't deliver, reports that change nothing - become an Insight-Led business and leave those problems behind.

"Over 5 years on our Senior Leadership Team, Donal successfully transformed us into a truly insight-led business. He used analytics to challenge our thinking in many ways, and the insight he produced was a game changer for us."

Terry Boynes, Divisional Director, Capita.

Headshot of Donal O'Hehir
Donal O'Hehir
DOH on LinkedIn
I help clients become insight-led, turning under-exploited data into Deep Insights and Real Benefits.
I've done this in Contact Centres, Telcos, Utilities & Manufacturing companies in the UK, Ireland & the USA for 30 years.
I have deep knowledge & experience of the major improvement tools & methods - Data Science, AI, Machine Learning, Statistics, Six Sigma, and Design of Experiments.

Tackle the toughest problems

Problem
KPIs are stuck or bouncing around for no clear reason.
Solution
Find out what really drives your KPIs. It's right there in the data, once you know how to interrogate it.
Problem
Improvement projects and system upgrades don't move the needle.
Solution
Focus on what really works i.e. projects that unblock the true drivers of KPI performance.
Problem
Drowning in data, but starving for insight.
Solution
Refocus all reporting and analysis on the critical few drivers of KPI performance.

What people say

"This project has blazed a trail for us and paid dividends in so many ways. We can now use this approach across the rest of our business to ensure that we continue to provide both the best possible service and value to our customers."
Head of Risk & Analytics, Yorkshire Water.
"This project moved us from perception to fact, quantifying the performance impact of network architecture and weather, and focusing our maintenance resources. Moreover, the way Donal worked with people from many parts of our business helped to build our collective confidence."
Head of Demand & Supply Planning, Virgin Media.
"Donal was always a pleasure to work with and did an excellent job of truly understanding a business and using the right application of data & insight to find strong solutions."
Tony Farnfield, Partner & Country Leader, Bearing Point
"The working relationship with Donal was a huge strength. He was able to take all of this complex analysis and play it back to us clearly, and deliver a practical improvement tool, not a theoretical exercise."
Capital Programme Manager, eir.

Can I help you? Let's find out

1

Exploratory call

A quick call to find out if we should take this further.

2

On site visit

An onsite workshop or one-to-one meetings to identify potential focus areas.

3

Next steps proposal

A clear and simple proposal on opportunities and next steps.

How I work with you

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